MASTER CARES VENTURES

Frequently Asked Questions

How do I order?

Browse the catalog, choose a product and use the WhatsApp order option. We confirm availability, size, quantity, delivery and final amount before payment.

Can I request a customized Fugu?

Yes. We accept customized orders for churches, bands, parties, groups and institutions. Send your colours, design requirements, logo requirements and quantity for confirmation.

What are your delivery times?

For available products, we offer same-day delivery in Accra and estimated delivery within 24 to 72 hours for other regions in Ghana, after order and payment confirmation. Pre-order items are estimated at 2 to 3 weeks.

Can customers pay by MTN MoMo or card?

Yes. Our website is being prepared for secure MTN MoMo and card checkout through online payment provider. Until the online payment provider account is activated, customers can use the payment request form and receive confirmed payment instructions.

Do you accept pre-orders?

Yes. Pre-order designs are confirmed with the customer before payment, including price, size, production or arrival timing and delivery.

How can I contact customer service?

WhatsApp or call 0240403732 or 0242146230. Please provide your order code where applicable.

Where are you located?

Master Cares Ventures is located at Accra Mallam Junction, Ghana.